Job vacancies at Medical Detection Dogs
Assistance Dog Training Manager
The Job
This role requires someone with previous experience in managing and or leading a Dog Training team within an Assistance Dog Organisation, to take responsibility for the day-to-day management of the Assistance Dog training team. The successful candidate will ensure that the team of Assistance Dog Trainers develop our puppies and dogs in advanced to training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Alert Assistance Dog. They will also play a role in the training and development of less experienced members of the team.
The welfare of our dogs is very important to us. We have a no-kennel policy, and all our dogs live in the homes of volunteers until they are about 20 months old. We are committed to providing quality training and support for all our dogs and the volunteers who look after them.
The role involves working collaboratively across teams and managing stakeholders to streamline the process of training and placing Assistance Dogs.
Specific Responsibilities
Puppies:
- To liaise with the Dog Supply Advisor on puppy intake
- To support and guide the Puppy Assistance Dog Trainers, with all aspects related to socialising and training of puppies from 8 weeks of age to approximately 16 months of age. This will include observing and supporting in:
– Puppy classes
– 1-2-1 training sessions
– Home visits
– Writing up Behaviour Modification Plans
– Any other ad hoc training support
- To ensure training records are up to date
- To work alongside the Head of Department on the Advanced Trainer pick up schedule, ensuring dogs are put into advanced training at an appropriate standard
- To oversee and carry out MDD internal puppy assessment programme – Behaviour Check List (BCL)
- To ensure all puppies in the socialising scheme follow MDD Health and Welfare policies and procedures
- If and when required, to stay away from home, supporting Puppy Assistance Dog Trainers with their puppies and volunteers who are based in our regional areas
- To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer
Advanced Dogs:
- To support and guide the Advanced Assistance Dog Trainers and when needed, to support with the training of their advanced group of dogs. This will include:
– Observing dogs in all areas of development
– Giving practical advice and support
– Assisting in writing up training plans
– Any ad hoc training support
- To carry out the final assessments of dogs in advanced training
- To oversee the preparation of and to deliver in accordance with the instructor pick-up schedule for the MAAD programme dogs within advanced training
- Support the Advanced Assistance Dog Trainers with potential matches for a particular client and dog, and to report this progress regularly to the relevant senior staff
- To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer
Staff Development:
- To work alongside our Assistance Dog Programme Training and Development Coordinator with the training and development of Trainee Assistance Dog Trainers and support in upskilling less experienced Trainers
Puppy Socialiser Recruitment
- To monitor and when necessary, highlight to the Head of Canine Supply, Training and Welfare, a shortage of Puppy Socialisers and Temporary Fosterers
- When required, assist in the recruitment of new volunteer Puppy Socialisers
Other
- To liaise with the Health and Welfare Coordinator on any health issues regarding puppies and dogs within the Assistance Dog Training Scheme
- To liaise with the Instructor Manager on any dogs that are entering or currently in the Medical Alert Assistance Dog (MAAD) programme.
- From time to time, you may be required to have a dog living with you for additional training for a set period
- Highlight to the Head of Canine Supply, Training and Welfare in a timely manner, if you feel a dog is not reaching the appropriate standard or may be more suitable for another role. Detailed, evidenced reasons why, must be supplied
- To oversee the rehoming of withdrawn puppies and dogs from the Socialising Scheme
- To support the Head of Canine Supply, Training and Welfare with the quarterly Trustee reports
- Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
- Support the charity’s fundraising, communications and volunteering teams as required
- Share best practice with colleagues across the charity
- To be familiar with ADUK and ADI regulations, ensuring that you adhere to these standards with regards to behaviour, obedience, welfare, and branding
- To liaise with and provide support for volunteers who may operate as part of the Medical Alert Assistance Dog department or charity as a whole
Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Ability to manage and support a highly driven team of dog trainers.
- Ability to demonstrate high quality judgement and a proven track record in relation to the following:
- Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public confidence in assistance dogs.
- Solutions to training and behavioural problems.
- Assistance Dog Training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed.
- Welfare and safety and appropriate time for referral to others.
- Appropriate support to trainee staff.
- Dealings with other staff, clients, and members of the public.
- Strong and clear teaching and instructing skills.
- Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues, and Puppy Socialisers.
- Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers, and other colleagues.
- High level of IT literacy and report writing skills including experience of using Microsoft-based programs such as Outlook, Word, Excel, Internet Explorer and Power Point.
KNOWLEDGE & EXPERIENCE
Practical knowledge and experience in the following areas:
- Had management or team leader experience for a minimum of 2 years within an ADUK Dog Training team.
- ADUK and ADI regulations.
- Basic theory of practical dog training.
- Law in relation to dogs.
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.
- Dog and human psychology.
- Health and safety implications of dog and puppy socialiser handling. Some experience of assisting with the training and development of less experienced colleagues.
PERSONAL ATTRIBUTES
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.
Values & Behaviours
There are a few key values that we believe are important in the workplace:
· Respect
· Cooperation
· Honesty
· Fairness
Based on the values listed above, we encourage the behaviours below in the charity:
· Respectful communication
· Cooperating with others
· Honesty in all interactions
· Fairness in decision making.
Benefits
- Sick Pay
- Health Cover
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Life Assurance
- Free On-site parking
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends
We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.
JOB TITLE: Assistance Dog Training Manager
LOCATION: Great Horwood, Buckinghamshire (minimum 3 days in office per week)
SALARY: £33,000 – £37,000 based on experience
JOB TYPE: Full-time permanent, with occasional evenings and weekends required
TO APPLY – Please send your current CV with covering letter (no longer than one A4 sheet) stating why you would like the role to hr@medicaldetectiondogs.org.uk
Assistance Dog Trainer (Puppy & Advanced)
The Job
We are looking for someone with the skills, experience and passion to join our team of trainers responsible for organising and monitoring the progress of our puppies and young dogs, when required into advanced training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Detection Dog.
We have an exciting new opportunity to join this small innovative charity that is a world leader in its specialist field.
Responsibilities
Training and Development of Puppies:
- Take responsibility for a group of puppies (approximately 10) allocated to socialisers living in your geographical area
- Provide training that adheres to ADUK regulations and MDD quality standards in accordance with timescales and targets
- To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area
- Conduct regular training sessions with assistance dogs in training in various environments to ensure they are confident and responsive in real-world settings
- To prepare the puppy to be a Medical Alert Assistance Dog, using positive reinforcement techniques to teach desired behaviours and modify unwanted behaviours
- Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and Training
- Support and assist when required with the potential matches for a particular assistance dog partnership.
- To successfully prepare the puppy to pass the relevant Assistance Dog assessments
- Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the training programme
Socialiser Support
- Be the first point of contact for the socialisers in your area, which will include guidance, support and instruction to socialisers on effective work and training with their assistance dogs
- Provide general health care advice within your core working hours
Socialiser Recruitment
- When required, assist in the recruitment of new volunteer socialisers
- When required, to assess prospective new volunteer socialisers, including home, workplace, pet dog and children assessments
Advanced Assistant Dog Trainer
- When required, take dogs home during the advance training period to ensure continuous development and reinforcement of training routines
- To arrange the training plan for each dog in advance training that’s under your supervision, including day to day arrangements for training, collection, pick up and holiday cover
- To ensure all dogs receive the appropriate training required, to pass their final assessment
- To work closely with the Medical Alert Assistance Dog (MAAD) team and to support the final stages of the dogs matching process, including agreeing any client specific queries before carrying out the client and dog meet onsite
- To carry out any client specific training on the advanced dogs
- When required, to support the dog and client home stay
- To work closely with the Health & Welfare team regarding any dogs under their supervision
- Complete the appropriate paperwork for training records, assessments and recruitment of volunteers
- Report any concerns, communicate feedback and request guidance where appropriate.
- To successfully complete the handover of the Assistance dog to the MAAD Instructor, within the timelines agreed
- To carry out appropriate feedback to the Dog Supply team on how dogs are progressing under their supervision
- To support with the Temporary Fosterer application process and provide support to the Temporary Fosterer’s who may look after advanced dogs in training
- Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the advanced training programme
Other
- Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
- Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
- Share best practice with colleagues across the charity
- Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity
Knowledge & Experience
- Experience in training Assistance Dogs
- Minimum of 1-2 years of experience in dog training
- Basic theory of practical dog training
- Law in relation to dogs
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
- Dog and human psychology
- Health and safety implications of dog and socialiser handling
- Experience and understanding of ADUK, ADI regulations and MDD’s internal quality standards
Skills and Abilities
Ability to demonstrate high quality judgement and a proven track record in relation to the following:
- Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public perception in assistance dogs
- Solutions to training and behavioural problems
- Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed
- Strong and clear teaching and instructing skills
- Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers
- Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues
- High level of IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point
Personal Attributes
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.
Values & Behaviours
There are a few key values that we believe are important in the workplace:
· Respect
· Cooperation
· Honesty
· Fairness
Based on the values listed above, we encourage the behaviours below in the charity:
· Respectful communication
· Cooperating with others
· Honesty in all interactions
· Fairness in decision making
Benefits
- Sick Pay
- Health Cover
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Life Assurance
- Free On-site parking
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends
We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.
JOB TITLE: Assistance Dog Trainer (Puppy & Advanced)
LOCATION: Based out of our Training Centre in Great Horwood, near Milton Keynes with responsibility for puppies placed with socialisers in Buckinghamshire, Oxfordshire, and Northamptonshire (with possible travel outside these areas from time to time)
SALARY: £23,800 to £27,000
JOB TYPE: Full-time permanent, with occasional evenings and weekends required
TO APPLY – Please send your current CV with covering letter (no longer than one A4 sheet) stating why you would like the role to hr@medicaldetectiondogs.org.uk